Episode 4: I Got Phoenixed

The Canadian government's botched payroll transformation has not only cost workers their pay, but also job opportunities, marriages and houses. The Phoenix pay system’s issues even played a role in a death. Three former federal workers share their stories of being underpaid or overpaid thousands of dollars, recounting the frustration and financial uncertainty that ensued.

Phoenixed: Inside Canada’s Payroll Disaster is produced by the Global Payroll Association and Storythings.

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Time Stamps

(00.00) Jennifer Carr

(05:58) The credit card game

(08:54) Blair Winger

(12:27) Colin Cameron

(16:04) Deciphering a Phoenix paystub

(19:00) The death of Linda Deschâtelets

(20:08) Canada Revenue Agency statement

(22:00) Phoenix boils over…